Terms and Conditions

1. Introduction

Welcome to Medunza (brand of Jaipur Surgical Co.) Surgical Instruments. By accessing and using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our site. If you do not agree to these terms, please do not use our website.

2. Use of Website

Eligibility: You must be at least 18 years old or have the permission of a legal guardian to use this website.
License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes.
Prohibited Activities: You agree not to engage in any of the following activities:
- Using the website for any unlawful purpose.
- Interfering with or disrupting the website or its servers.
- Attempting to gain unauthorized access to any part of the website.
- Using the website to transmit any harmful or malicious code.
- Engaging in any activity that could damage, disable, or impair the website’s functionality.

3. Products and Orders

Product Information: We strive to provide accurate information about our products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
Pricing: All prices are listed in INR and are subject to change without notice. We are not responsible for typographical errors in pricing.
Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.
Payment: Payment must be made in full at the time of purchase. We accept [Payment Methods].
Shipping: Shipping costs and delivery times vary based on your location and the shipping method selected. We are not responsible for delays caused by the shipping carrier.

4. Exchanges and Defective Products

Exchange Policy: We offer exchanges only for items with manufacturing defects. Please refer to our Exchange Policy for detailed information.
Notification: Notify us within 7 days of receiving a defective item. Contact our customer service team to initiate the exchange process.

5. Intellectual Property

Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Medunza Surgical Instruments or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Restrictions: You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without prior written consent from us.

6. Disclaimer of Warranties

Our website and its content are provided “as is” without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

To the fullest extent permitted by law, Medunza Surgical Instruments shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products, even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless Medunza Surgical Instruments, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of your use of our website or violation of these Terms of Service.

9. Governing Law

These Terms of Service and any disputes arising out of or related to them or your use of our website shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.

10. Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the revised terms.